Privacy policy

Last Updated: August 13, 2026

Ahmedabad Collection (“we,” “us,” “our,” or “Ahmedabad Collection”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect the following information:

Name
Phone number
Email address
Billing and shipping address
Payment and transaction details
Order and purchase information
Information you provide when contacting our customer support
Website usage and device information, such as IP address, browser type, and pages visited

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

We may use your personal information to:

Process and deliver your orders
Confirm and communicate order details
Process payments and refunds
Handle returns and exchanges
Provide customer support
Respond to your questions and requests
Improve our products, website, and customer experience
Prevent fraudulent or unauthorized transactions
Send service-related communications regarding your orders

With your consent, we may also use your contact information to send promotional or marketing communications. You can request to stop receiving such communications at any time.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers. We do not generally store your complete debit card, credit card, UPI, or banking credentials on our own servers.

Payment providers process your information according to their respective privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, understand website traffic, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

Payment processors
Shipping and delivery partners
Website and hosting providers
Analytics and technology service providers
Customer support providers

These parties may only use information as necessary to provide their services or as required by law.

We may also disclose information when required by applicable law, legal proceedings, government authorities, or to protect our rights, customers, or business.

6. Order and Shipping Information

To successfully deliver your order, we may provide necessary customer information, such as your name, phone number, and shipping address, to our delivery and logistics partners.

This information is used only for purposes related to fulfilling and delivering your order.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory requirements.

9. Your Rights

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent for certain uses of your information
Opt out of promotional communications

To make a privacy-related request, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of those websites before providing them with your personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

12. Returns and Refunds

Ahmedabad Collection offers a 3-day return policy for eligible products. Customers should review our Return and Refund Policy for complete information regarding return eligibility, conditions, procedures, and refunds.