Refund policy

Last Updated: August 13, 2026

At Ahmedabad Collection, we want you to be satisfied with your purchase. If you are not completely satisfied with your saree, you may request a return in accordance with the policy below.

1. 3-Day Return Policy

We offer a 3-day return policy from the date your order is delivered.

To be eligible for a return, you must contact us within 3 days of delivery and provide your order details and reason for the return.

2. Return Conditions

The saree must be:

Unworn and unused
In its original condition
Returned with the original packaging and tags, if applicable
Free from stains, damage, perfume, makeup, or other signs of use

We reserve the right to refuse a return if the product is returned in an unsuitable condition or does not meet the return requirements.

3. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

We may request clear photographs or videos of the product and packaging to verify the issue and process the return or replacement.

4. Non-Returnable Products

Products that have been worn, washed, altered, damaged by the customer, or returned without their original packaging may not be eligible for return.

Products purchased during a sale or promotional offer may also be subject to specific return conditions communicated at the time of purchase.

5. How to Request a Return

To request a return, contact us using the details below within 3 days of delivery.

Please provide:

Order number
Customer name
Phone number
Reason for return
Photos/videos of the product, if requested

Our team will review your request and provide the next steps if the return is approved.

6. Return Shipping

For returns due to a change of mind or personal preference, return shipping charges may be applicable.

If the product received is damaged, defective, or incorrect, we will review the issue and determine the appropriate resolution.

7. Refunds

Once the returned product is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed through the applicable payment method or as otherwise communicated by Ahmedabad Collection.

The time taken for the refund to reflect in your account may depend on your bank or payment service provider.

8. Exchanges

If you wish to exchange a saree for another product, size, colour, or design, please contact us within the 3-day return period.

Exchange requests are subject to product availability and our return conditions.

9. Cancellation

If you need to cancel an order, please contact us as soon as possible. Once an order has been dispatched, cancellation may no longer be possible and the order may need to be handled through our return process.